Política de devolução

Return Policy

We want you to be satisfied with your purchase.

Eligible items may be returned within 7 days after delivery.

To qualify for a return:

  • Items must be unused

  • Products must be in original packaging

  • Proof of purchase is required

Certain items may not be eligible for return due to hygiene or product-specific restrictions.

Refunds are processed after inspection and approval.

For return requests, please contact:
support@bigshop.jp